![]() ![]() I ran the "Quick Test", which ran for about five minutes and provided the following result:Įnclosure : WD Ext HDD 1021 USB Device (V=1058, P=1021, sa1) - wdĭisk Size : 1000.2 GB (8.4/137.4/1000.2/1000. After seeing your message, I looked it up and downloaded and installed it. ![]() use Win32DiskImager.exe to write the seatools.img to your USB stick. SeaTools is for Seagate 8XI didn't think about the possibility of Western Digital having their own diagnostic tool. iso using 7z (other tools might work too) find the seatools.ima file and rename it to seatools.img. SED drives are identifiable by a PSID number on the drive label. This feature is called Seagate Instant Secure Erase (ISE). Internal drives are identified as PATA (Parallel ATA or IDE), SATA (Serial ATA), SCSI, or SAS (Serial-Attached SCSI). Seagate Secure Self Encrypting Drives (SED) now offer the ability to very quickly erase all data on the drive. If SeaTools gave you a diagnostic code when it failed, write it down, request an RMA and see what Seagate has to say about it.Įdit: Hmm, you might want to use WD's diagnostic tools on a WD drive. Provides instructions for using the Seagate Instant Secure Erase function with Seagate Self-Encrypting drives. Professional data recovery shops only trust their repairs long enough to get the data off the drives. The only people who stand a decent chance of fixing them are people who know them inside-out: the manufacturers. There is very little in them that even knowledgeable hobbyists would be able to repair without most likely making something else worse. No reallocated, pending or uncorrectable errors so there does not appear to be anything obviously wrong with the drive as far as SMART data can tell. Sorry.If I'm not mistaken, the drive only came with a 1-year warranty, and I bought it three years ago. If it has no warranty left (warranties vary some are 1 yr, some 3, and a few are 5) then you will need to buy a new hard drive. I have not heard of any "permanent" fix for a bad hard drive. Save it somewhere: the 'cloud', flash drive, another hard drive.That noise you hear is the drive starting to die and the test confirmed it. In my experience, anytime one of WD's or Seagate's hard drives fail their test it is failing or about to, and needs replacement. I can't help you with the HDDScan, but you DO need to call WD if that HD is still under warranty. ![]()
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